Institut Canadien de chirurgie esthétique

   (514) 935-9906   1 Westmount Square, Bureau 1380, Montréal, QC, Canada, H3Z 2P9

Privacy Policy

Last updated: 2 October 2025

Privacy Policy

The Canadian Institute of Aesthetic Surgery (“the Institute,” “we,” “our”) is committed to protecting the privacy and security of personal information collected from its patients, clients, and users of its website institutesthetiquemontreal.com.

This policy explains what information we collect, how we use it, with whom it may be shared, and the rights you have.

1. Person Responsible for Personal Information Protection

In accordance with Quebec’s Law 25, we have appointed a person responsible for personal information protection:

Canadian Institute of Aesthetic Surgery

2. Information We Collect

We may collect the following information:

  • Contact Information: name, address, email, phone number

  • Medical or Aesthetic Information that you choose to share for a consultation or service request

  • Browsing Information: IP address, browser type, pages visited, time spent on the site (via cookies and analytics tools)

  • Communications: messages sent through our forms or via email

3. Purpose of Collection

Your personal information is used only to:

  • Process your requests and schedule your consultations

  • Provide our services and ensure professional follow-up

  • Respond to your questions and communicate with you

  • Send you information (if you have consented)

  • Improve our website and services

  • Comply with our legal and regulatory obligations

4. Disclosure of Information

We do not sell or rent your personal information. However, it may be disclosed:

  • To service providers (web hosts, communication management tools, analytics services), only to the extent necessary for their role

  • To government authorities or competent agencies if required by law

  • As part of a business transaction (merger, acquisition), subject to adequate protections

All our providers must respect confidentiality and use the information only for authorized purposes.

5. Retention and Security

  • Your information is retained only for as long as necessary for the purposes for which it was collected, unless a longer period is required by law.

  • Physical, administrative, and technological security measures are in place to protect your data against loss, theft, unauthorized access, or disclosure.

  • Digital data is protected through encryption and access controls.

6. Your Rights

Under PIPEDA and Law 25, you have the following rights:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Withdraw your consent for the use of your data (as permitted by law)

  • Request deletion of your information, except where legal retention is required

  • File a complaint with the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada

To exercise your rights, contact our responsible person at the address provided above.

7. Cookies

Our website uses cookies to:

  • Ensure proper functioning

  • Analyze traffic and improve user experience

  • Remember your preferences

You can adjust your browser settings to refuse cookies. However, some features may not be available.

8. Policy Updates

We may update this privacy policy to reflect legislative or organizational changes. The most recent version will be posted on our website with the update date.

9. Contact

For any questions or requests regarding this policy:

Canadian Institute of Aesthetic Surgery

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